Minimum qualifications:
- Bachelor's degree in Logistics, Business or related field, or equivalent practical experience.
- 10 years of experience in domestic and international environments managing vendors (e.g., suppliers, manufacturers) or Third-Party Logistics.
- 10 years of experience in a customer or client-facing role supporting logistical operations.
- 7 years of experience managing operations and leading cross-regional teams.
- Ability to travel up to 25% of the time as required.
Preferred qualifications:
- Master's degree in Logistics, Business Administration, or a related field.
- Certification in CSCMP.
- 10 years of experience using data analysis to drive decision making.
- 10 years of experience in managing vendor and outsourced providers.
- 10 years of experience in scaled and supplier operations and project management.
- 10 years of experience building relationships with stakeholders or clients.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
In this role, you will be the leader of how Google optimizes daily logistics processes while incorporating current industry standards and best practices. You will be responsible for driving continuous process improvement recommendations, managing the implementation of changes within operations, standardizing user documentation, creating processes that motivate action, and interacting with all partner teams. You will initiate and oversee operational improvement efforts for the EMEA Google Cloud Logistics, analyze operational impacts to inform improvements, work with key stakeholders, motivate innovation within the operational teams, and create presentations or documents for the leadership team highlighting operational performance and improvements.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
- Lead, manage, and coach a team of logistics operations managers, fostering a culture of high performance, accountability, and continuous improvement, with a strong emphasis on safety, security, and business continuity preparedness.
- Manage a team of Managers who oversee the day-to-day logistics operations and Third-Party Logistics (3PL) vendor performance in assigned warehouse and data center locations, ensuring consistent effective adherence to service level agreements.
- Employ a data-first strategy to manage key performance indicators, vendor scorecards, owning and controlling quarterly budgets. Utilize data to guide decisions and substantiate capital improvement projects.
- Serve as the primary logistics partner to internal Google stakeholders, aligning on priorities and scaling operations to meet shared business goals.
- Identify and lead initiatives to optimize the end-to-end logistics network. Drive process improvements enhancing efficiency, reduce cycle times, and improve service delivery across the region.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
