EWM Key User/Super User (m/f/x)

Are you passionate about supporting operational teams, ensuring stable processes, and taking ownership in a dynamic logistics environment? Join us at our Mörfelden site and become a key interface between operations, customer key users, and IT, actively shaping reliable SAP EWM-driven processes. With a hands-on mindset, clear communication, and a strong sense of responsibility, you help teams grow together and deliver results that matter. Are you on it?

Your Responsibilities

• First-Level SAP EWM Support: You act as the primary contact for operational employees regarding SAP EWM-related questions and issues, ensuring smooth daily operations within the customer’s system.
• Interface Between Operations, IT, and Customer: By connecting operational teams, customer key users, and the customer’s IT department, you ensure clear communication, structured issue handling, and efficient collaboration.
• User Training & Knowledge Transfer: You conduct trainings, short learning sessions, and onboarding activities, explaining new functionalities and process changes in a clear, practical, and user-friendly way.
• Process Stability & Continuous Improvement: Supporting system rollouts, changes, testing activities, and updates, you actively contribute to stable processes and continuous operational improvement.
• Structured Issue & Ticket Management: More complex system topics are documented, structured, and forwarded to the appropriate contacts, while you maintain transparency and follow-up on progress.

Your Profile

• Logistics & System Experience: You bring hands-on experience from warehouse, logistics, or distribution environments and ideally have worked with SAP EWM, or as a Key User, Super User, or power user of ERP or warehouse management systems.
• IT & Process Understanding: A solid basic understanding of IT processes, ticket handling, and system-supported workflows enables you to act confidently in daily operations.
• Language Skills: English is mandatory, as you will work in an international environment. German language skills are a plus.
• Working Style & Ownership: You work in a structured, solution-oriented, and independent manner and are motivated to take responsibility within an operational environment.
• Communication & Team Mindset: You enjoy working with people, can explain complex topics clearly, and value teamwork, reliability, and continuous learning.

Your Benefits

• Responsibility from Day One: You take ownership early on and actively help shape operational processes, contributing visible impact in everyday business.
• Learning & Development Opportunities: We support your professional and personal growth through hands-on learning, knowledge sharing, and continuous development.
• Open Culture & Team Spirit: A collaborative working culture with short decision-making paths and a strong team mindset enables effective cooperation and shared success.
• Corporate Benefits & Additional Perks: You benefit from attractive employee discounts, capital-forming benefits, and further site-specific advantages