Supervisor Data Center (m/f/x)

Ready to take ownership of high performance Data Center operations? In the role of Supervisor Data Center (m/f/x) you lead an on site technical team, ensure smooth daily operations, and cultivate excellent customer relationships. You drive a proactive, safe, and high performance environment at our Arvato Intralogistic site in Berlin while continuously improving processes and workflows. Are you on it?

Your Responsibilities

• Leadership & Team Development: You take charge of the professional and disciplinary leadership of your on site technical team and vendor staff. You empower your team, support their development, and foster a high performance, trust based work environment.
• Operational Management:You ensure the flawless execution of all daily Data Center activities — from task coordination and service delivery to escalation handling and workplace safety.
• Resource & Capacity Optimization: You plan work schedules efficiently, allocate resources smartly, and ensure optimal utilization of personnel and equipment.
• Process Excellence & Continuous Improvement: By analyzing KPIs, identifying improvement opportunities, and driving corrective actions, you establish a lean, structured, and continuously improving operational setup.
• Customer Relationship Management: You maintain strong, professional communication with customers, act as a company ambassador, and ensure that service levels, standards, and expectations are consistently met.
• Facility Management & Security: You oversee facility related tasks, ensure compliance with SOPs and safety guidelines, and maintain a secure, well organized work environment.

Your Profile

• Working Style & Mindset: You are flexible, resilient, and confident when working in critical, fast‑paced technical environments and remain focused even under pressure.
• Organization & Attention to Detail: With excellent organizational skills and a strong attention to detail, you follow a structured and reliable way of working.
• Communication Skills: Clear, professional, and effective communication comes naturally to you – both internally with teams and externally with customers and partners.
• Prioritization & Multitasking: You are able to manage multiple priorities simultaneously while maintaining high quality and meeting deadlines.
• Professional Experience & IT Skills: Experience in logistics or white glove technical services is an advantage, complemented by strong IT skills, especially in Office 365 and Microsoft Office applications.
• Collaboration & Customer Focus: You understand team dynamics, reporting structures, and customer‑centric operations, and you enjoy working collaboratively to deliver reliable results.

Your Benefits

• Capital-Forming Benefits: We support you with monthly contributions toward your financial future.
• Corporate Benefits: Take advantage of attractive discounts with numerous partner companies.
• Germany Ticket Subsidy: Receive financial support for your monthly public transport ticket and commute to work with ease.
• Informal Culture: We embrace an open, straightforward corporate culture based on mutual respect and equality.