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Technical Support Manager (f/m/d) - Demand Management

pbLocation:/b span style=color:#ff0000Hamburg, Berlin, Köln, Düsseldorf, Gütersloh, München oder Remote/span/pp /ptable border=0 cellpadding=10 cellspacing=1 style=width:100%tbodytrtd style=vertical-align:toppsmartclip is the adtech development unit of RTL Group — Europe’s leading free-to-air broadcaster group. Our proprietary advertising technology is custom-built for the needs of European broadcasters and publishers — enabling media owners to implement smarter monetisation strategies. We are committed to delivering the most innovative video ad experiences spanning in-stream, out-stream, connected TV, addressable TV, and gaming — ultimately empowering brands with true cross-screen storytelling opportunities on all devices. The media sales division of smartclip will merge with RTL AdConnect and Gamp;J iMS to form RTL AdAlliance, an international advertising and technology sales champion. Once the merger is complete, smartclip will focus strictly on technology development./ppbrHeadquartered in Hamburg, smartclip has offices in Berlin, Munich, Düsseldorf, Cologne, Gütersloh, Stockholm, Oslo, Helsinki, Amsterdam, Milan, and Rome. /pp /ppFor more information: brPlease visit a href=https://www.smartclip.tv target=_blankspan style=color:#0000ffwww.smartclip.tv/span/a and follow us on a href=https://twitter.com/smartclipGmbH target=_blankspan style=color:#0000ffTwitter/span/a and a href=https://www.linkedin.com/company/smartclip/ target=_blankspan style=color:#0000ffLinkedIn/span/a./pp /p/tdtd style=vertical-align:toppa href=mailto:?subject=I found this job that you might be interested inamp;body=Hi, I found this job at smartclip that you might be interested in applying to: https://bertelsmann.valhalla.stage.jobs2web.com/smartclip/search/?q=Tech... Support Manager (f/m/d) - Demand Managementimg border=0 height=174 src=https://bertelsmann-hr.de/recruiting/RTL/refer.png width=200/a/pp /p/td/tr/tbody/tablepbYour role/b/ppWe are looking for a hands-on Technical Support Manager who is curious, eager to learn, enjoys working in a high pace and constantly evolving industry. You will play a key role in our Technical support team and will have a close relationship with our Business product manager responsible for our Demand products. You will be the support expert when it comes to all aspects of and products relating to the buying of advertising./pp /ppbYour position in our team/b/pulliSupport in event of malfunctions or problems relating to the different aspects of the technology offered by smartclip. /liliProvide support on clarification questions on the products, available platforms and technical features offered. /liliClearly coordinate and communicate with stakeholders, in case of issues, to facilitate future learning and prevention. /liliUse your excellent data analysis and problem solving skills to support our users in getting the most out of our platforms and products./liliIdentify any needs for training or improvement or needs pertaining to documentation./li/ulp /ppbYour profile/b/pulliYou have successfully completed your business or technical studies, e.g. in business or media informatics, or a comparable commercial or technical apprenticeship (e.g. marketing communications specialist or IT specialist for application development)./liliHigh degree of organisational skills, individual initiative, affinity with technology and personal accountability./liliYou enjoy working (independently) with new technologies and systems and have a willingness to learn HTML/CSS, XML or JavaScript are ideally not completely unknown to you./liliYou convince us with your high level of initiative and communication skills as well as your good analytical skills, your solution-orientated way of working and your great flexibility./liliAs an open and communicative team player (m/f/d), you are the perfect fit for us/liliFluent in German and English, written and verbally. Any additional language (Dutch, Italian and Spanish) is a big plus./li/ulp /ppbYour benefits/b/pulliOur Approach:brWe are driven by exciting projects that enable freedom for personal design and development opportunities. We pride ourselves on leveraging the latest technologies to stay ahead, including Node.js, C++, Java, Scala, Python, SQL, TypeScript, JavaScript, React, Docker, Kubernetes, AWS, Google Cloud, and many more./liliTools amp; Equipment:brWe provide you with State-of-the-art equipment. Whether you prefer Mac, Linux, or any specific tool, you’ll have access to top-of-the-line equipment and state-of-the-art tools and programs./liliFlexible Work Environment:brFrom embracing remote work opportunities to offering an “honour system-based” approach to working hours to “Smart Fridays” — our latest four-day workweek option — we understand the value of flexibility./liliContinuous Development:brInvesting in your growth is a priority for us. We offer diverse training opportunities through Udacity, Coursera, hackathons, conferences, and personal and professional coaching amp; training/liliWhat else we offer you:brWe take care of our employees. That’s why we offer attractive company benefits, such as contributions towards the Deutschland-Ticket and JobRad, discounted fitness packages with Urban Sports Club, a free RTL+ premium subscription, corporate benefits discounts, engaging company events, and much more./li/ulp /pp /ppbCome be a part of our highly motivated team, united by a shared passion for digital processes!/b/pp /ppbSounds exciting?/b/ppThen we should get to know each other! Please upload your CV./ppsmartclip is committed to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, ethnicity, nationality, age, gender, gender identity, religion, sexual orientation, disability, or any other diverse characteristics./ppimg border=0 height=1 src=https://bertelsmann-hr.de/recruiting/RTL/line_730x1.png width=730/ph2bHR Contact/b/h2table align=left border=0 cellpadding=0 cellspacing=0 style=width:100%tbodytrtd rowspan=3 width=120img border=0 height=94 src=https://bertelsmann-hr.de/recruiting/RTL/Sarah_Leers_94x94.png width=94/td/trtrtd style=vertical-align:leftpbSarah Leers/b/ppSenior Recruiter/p/td/trtrtd style=vertical-align:lefta href=https://www.linkedin.com/in/sarah-leers-808a381b6/ target=_blankimg border=0 height=22 src=https://bertelsmann-hr.de/recruiting/RTL/lin_28x22.png width=28/a a href=mailto:sarah.leers@smartclip.tvimg border=0 height=22 src=https://bertelsmann-hr.de/recruiting/RTL/mail_38x22.png width=38/a/td/tr/tbody/tablep /ppimg border=0 height=1 src=https://bertelsmann-hr.de/recruiting/RTL/line_730x1.png width=730/pp /ppbCompany:/b span class=hiringOrgsmartclip Europe GmbH/span /ppbCountry:/b Deutschland /ppbState/Region:/b Berlin /ppbCity: /bBerlin, Köln, Gütersloh, Düsseldorf, Hamburg or remote/ppbPostal Code:/b 20457, 33332, 10435, 50679 /ppbJob ID:/b span id=reqID268511/span/p

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Technical Support Manager (f/m/d) - Demand Management

Hamburg
Vollzeit

Veröffentlicht am 23.02.2024

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