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ServiceNow DevOps Engineer (m/w/x)

We would like to strike out in new directions. And explore new paths. Today. Tomorrow. Together.

You can also become a part of #TeamOEBB. Moving forward with digital power.

So that we can continue to reliably advise and support all ÖBB companies in the areas of human resources, IT, finance and accounting. We are around 1.800 facilitators from ÖBB-Business Competence Center GmbH.

As a member of the ServiceNow product team, you are responsible for designing and implementing cloud-based solutions on the ServiceNow platform. Your role is also to administrate the platform activities and translate business requirements into the platform cloud architecture.

Your tasks

  • Manage and administer the ServiceNow platform, including user access, version control and data management.
  • Configure and customize ServiceNow modules, workflows, forms, and business rules.
  • Monitor system health and performance, troubleshoot issues, and ensure the overall stability of the platform.
  • Design, develop, and maintain automation scripts for deployment, monitoring, and troubleshooting of ServiceNow instances.
  • Collaborate and communicate with diverse stakeholders such as external implementation partners and internal system capability teams to implement ServiceNow applications.
  • Provide on-going technical assistance and solutions to resolve customer requirements based on system capability, process gaps and cultural challenges.


Your profile

  • Degree in computer science, informatics or related disciplines.
  • Proven experience with ServiceNow administration, configuration, and development.
  • Solid scripting skills in JavaScript, PowerShell, or similar languages.
  • Experience with CMDB, Incident Management and Asset Management.
  • Ability to communicate with technical and non-technical individuals.
  • ServiceNow certification(s) (e.g., Certified System Administrator, Certified Application Developer) is a plus.
  • Desire to learn and increase proficiency in ServiceNow platform and applications.
  • Experience with working in agile teams.
  • Fluent English and good German skills.


Our offer

  • Numerous benefits (special conditions for rail travel & in our travel agencies, holiday houses and apartments in popular domestic holiday regions, internal car sharing, catering in a modern in-house restaurant).
  • Outstanding offers for further development and numerous development possibilities within the corporation.
  • We offer flexible work hours and also provide a nanny service and a nearby company kindergarten.
  • A minimum salary of € 53,592 gross per year is provided for the position of “Expert IT-Development” (according to the collective agreement in the field of automatic data processing and information technology). Depending on qualifications and professional experience, the position of "Expert IT-Development” offers a salary starting from € 70,000 gross/year for 38.5 hours per week and above, in accordance with the collective agreement.



 Please apply online with a detailed CV.

Women are an indispensable part of our success and our corporate culture. We therefore especially appreciate applications from women suiting the profile and would be happy to welcome them to the team – of course, all relevant selection criteria are equally evaluated for all candidates.

We point out that if you are selected, we require a Criminal Record Certificate.

We cordially invite you to visit our ÖBB Job Shop near Wien Mitte if you have any questions or would like more information. Our team will be happy to assist you personally and support you on site. More information can be found at: ÖBB Job Shop»Job-Beratung in Wien Mitte The Mall - ÖBB Karriere (oebb.at)

For questions about this job description, please contact Livia Bobal, +43664/617 5418
For general questions on the application process, our ÖBB Recruiting Team is available at 05 1778 97 77888

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ServiceNow DevOps Engineer (m/w/x)


Veröffentlicht am 06.05.2024

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