Omnichannel Specialist (f/m/d)

Job Description

Omnichannel Specialist (f/m/d), Vienna, Austria

Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations & project work. With a strong-medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.

Your key responsibilities:
• Partners with and works cross-functionally with commercial TAs, Medical Leads and Customer Portfolio Team on priority brands/ value brands, providing thought leadership in omnichannel transformation/digital excellence, personalized customer interaction and engagement, to accelerate the adoption of Novartis products
•The OC Specialist gives guidance on the OCE strategy and will be responsible for the operational execution of the OC approach incl. content management for dedicated TAs
•Instrumental in designing focused strategic OCE approaches to address a customer need and/or a business opportunity based on thorough insights and analysis, ideally scale able across TAs
• Drives effective localization of our global digital / NGE platforms and drives cross brand digital engagement in terms of channels, cross brand content and social media.
• Ensures delivery of compliant, efficient, and high-quality deliverables
• Takes initiative to drive standardization of workstreams and screens for synergies across brands

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

What you'll bring to the role:
• University degree in business or digital communication. Advanced degree in business, and/or management, digital/ e-commerce marketing, bioscience
• Very good German and English skills
• 3+ years of experience in cross-functional teams
• Ability to orchestrate different workstreams in parallel/ project management skills
• Experience in driving impactful OCE innovation in the Austrian market
• Well-developed understanding of digital trends & solutions, technology platform and products
• Industry experience is a plus

#transformationforgrowth

Why Novartis?

769 million lives were touched by Novartis medicines in 2020, and while we're proud of this, we know there is so much more we could do to help improve and extend people's lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world's toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!

In addition to a market-competitive base salary, we offer an attractive incentive program, a modern company pension scheme, childcare facilities, learning. . The applicable salary according to internal guidelines will therefore be at least € € 47.400 (annual base salary on a full time basis). In most cases, the actual salary will be higher, as we strive to maintain a competitive position in the market and consider your previous experience, qualifications and individual competencies.

Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse team's representative of the patients and communities we serve.
Our recruitment decisions are based on selecting the best person for the job, regardless of gender, religion, age, colour, race, sexual orientation, nationality or disability.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network